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;align-items:center;-webkit-align-items:center;-ms-flex-align:center;justify-content:space-between;-webkit-justify-content:space-between;-ms-flex-pack:space-between;-ms-flex-pack:justify;position:relative;height:50px}header .headerMain .hMainLeft{display:-webkit-box ;display:-moz-box ;display:-ms-flexbox ;webkit-display:-webkit-flex ;display:-webkit-flex ;display:flex ;position:relative}header .headerMain .hMainLeft .hamburguer{position:absolute;-webkit-transform:translateY(-50%);-moz-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);top:50%;left:0;width:20px;height:14px;cursor:pointer}header .headerMain .hMainLeft .hamburguer span{-webkit-transition:all .15s ease;-moz-transition:all .15s ease;-ms-transition:all .15s ease;transition:all .15s ease;position:absolute;right:0;top:6px;display:block;width:20px;height:2px;background-color:#fff}header .headerMain .hMainLeft .hamburguer span:first-child{top:0}header .headerMain .hMainLeft .hamburguer span:last-child{top:12px}header .headerMain .hMainLeft .hamburguer:hover span:first-child{-ms-transform:rotate(45deg);-webkit-transform:rotate(45deg);-o-transform:rotate(45deg);-ms-transform:rotate(45deg);transform:rotate(45deg);right:-2px;top:2px;width:13px}header .headerMain .hMainLeft .hamburguer:hover span:last-child{-ms-transform:rotate(-45deg);-webkit-transform:rotate(-45deg);-o-transform:rotate(-45deg);-ms-transform:rotate(-45deg);transform:rotate(-45deg);right:-2px;top:10px;width:13px}header .headerMain .hMainLeft .logo{margin-left:35px;margin-top:-10px}header .headerMain .hMainLeft nav{-webkit-transition:all .5s ease;-moz-transition:all .5s ease;-ms-transition:all .5s ease;transition:all .5s ease;position:fixed;top:0;left:-3000px;width:100%;height:100%;padding-top:56px;background-color:#fff;overflow:auto;z-index:10}header .headerMain .hMainLeft nav .closeNav{display:-webkit-box ;display:-moz-box ;display:-ms-flexbox ;webkit-display:-webkit-flex ;display:-webkit-flex ;display:flex ;align-items:center;-webkit-align-items:center;-ms-flex-align:center;color:#fff;position:absolute;right:0;top:0;padding:8px 12px;cursor:pointer;z-index:5}header .headerMain .hMainLeft nav .closeNav i{font-size:20px;font-size:1.25rem;font-weight:700}header .headerMain .hMainLeft nav .logoMov{display:block;margin:20px 0 0 20px}header .headerMain .hMainLeft nav .logoMov img{height:30px}header .headerMain .hMainLeft nav .hMainSegmentSel{display:-webkit-box ;display:-moz-box ;display:-ms-flexbox ;webkit-display:-webkit-flex ;display:-webkit-flex ;display:flex ;position:relative;left:initial;top:initial;width:100%;margin-top:0;background-color:transparent}header .headerMain .hMainLeft nav .hMainSegmentSel>li{width:50%;padding:0}header .headerMain .hMainLeft nav .hMainSegmentSel>li a{-moz-box-sizing:border-box;-webkit-box-sizing:border-box;box-sizing:border-box;font-weight:700;color:#6c6c6c;text-align:center;position:relative;display:block;width:100%;height:55px;padding:16px 12px}header .headerMain .hMainLeft nav .hMainSegmentSel>li a:before{content:"";position:absolute;left:0;bottom:0;width:100%;height:4px;background-color:#BBB}header .headerMain .hMainLeft nav .hMainSegmentSel>li a:after{-webkit-transition:all .5s ease;-moz-transition:all .5s ease;-ms-transition:all .5s ease;transition:all .5s ease;content:"";position:absolute;left:0;bottom:0;width:0;height:8px;background-color:#DA291C}header .headerMain .hMainLeft nav .hMainSegmentSel>li a.active{color:#3C3C3C}header .headerMain .hMainLeft nav .hMainSegmentSel>li a.active:after{width:100%}header .headerMain .hMainLeft nav .hMainSegmentSel>li+li a{border-top:none}header .headerMain .hMainLeft nav .hMainSearch{padding:32px 16px 12px}header .headerMain .hMainLeft nav .hMainSearch .inputSearch{height:45px}header .headerMain .hMainLeft nav .hMainSearch .inputSearch input{padding-left:72px}header .headerMain .hMainLeft nav .hMainSearch .inputSearch:before{font-size:24px;font-size:1.5rem;left:20px;top:12px}header .headerMain .hMainLeft nav ul{-webkit-transition:all .5s ease;-moz-transition:all .5s ease;-ms-transition:all .5s ease;transition:all .5s ease;position:absolute;left:0;top:0;width:100%;margin-top:190px;background-color:#fff}header .headerMain .hMainLeft nav ul.liBottom{min-height:calc(100% - 254px);padding-bottom:64px}@media only screen and (min-width: 960px){header .headerMain .hMainLeft nav ul.liBottom{min-height:auto;padding-bottom:0}}header .headerMain .hMainLeft nav ul.liBottom .hMobilePagoExpress{color:#fff;background-color:#313131;font-weight:500;height:64px;width:100%;position:absolute;bottom:0;left:0}header .headerMain .hMainLeft nav ul.liBottom .hMobilePagoExpress a{padding:0;background-color:initial;height:100%;padding:15px;border:none;font-size:16px;font-size:1rem;display:-webkit-box ;display:-moz-box ;display:-ms-flexbox ;webkit-display:-webkit-flex ;display:-webkit-flex ;display:flex ;align-items:center;-webkit-align-items:center;-ms-flex-align:center;-moz-box-sizing:border-box;-webkit-box-sizing:border-box;box-sizing:border-box}header .headerMain .hMainLeft nav ul.liBottom .hMobilePagoExpress i{margin-right:8px;width:34px;height:34px;color:#313131;display:-webkit-box ;display:-moz-box ;display:-ms-flexbox ;webkit-display:-webkit-flex ;display:-webkit-flex ;display:flex ;align-items:center;-webkit-align-items:center;-ms-flex-align:center;justify-content:center;-webkit-justify-content:center;-ms-flex-pack:center;position:relative}header .headerMain .hMainLeft nav ul.liBottom .hMobilePagoExpress i:before{position:relative;z-index:1;color:#313131}header .headerMain .hMainLeft nav ul.liBottom .hMobilePagoExpress i:after{content:"";display:inline-block;width:100%;height:100%;position:absolute;top:0;left:0;background-color:#fff;border-radius:50%}@media only screen and (min-width: 960px){header .headerMain .hMainLeft nav ul.liBottom .hMobilePagoExpress{display:none}}header .headerMain .hMainLeft nav ul>li{-moz-box-sizing:border-box;-webkit-box-sizing:border-box;box-sizing:border-box;width:100%}header .headerMain .hMainLeft nav ul>li a{-moz-box-sizing:border-box;-webkit-box-sizing:border-box;box-sizing:border-box;font-size:16px;font-size:1rem;font-weight:500;position:relative;display:block;width:100%;padding:20px 16px;background-color:#fff}header .headerMain .hMainLeft nav ul>li+li a{border-top:#F4F4F4 4px solid}header .headerMain .hMainLeft nav ul>li .subMenuWrap .subMenuWrapCont .subMenuAd{display:none}header .headerMain .hMainLeft nav ul>li ul.subMenu{margin-top:0;z-index:2;display:none}header .headerMain .hMainLeft nav ul>li ul.subMenu.js-masonry-menu{align-items:flex-start;-webkit-align-items:flex-start;-ms-flex-align:flex-start}header .headerMain .hMainLeft nav ul>li ul.subMenu>li{-moz-box-sizing:border-box;-webkit-box-sizing:border-box;box-sizing:border-box;width:100%;padding:0}header .headerMain .hMainLeft nav ul>li ul.subMenu>li a{padding:20px 16px}header .headerMain .hMainLeft nav ul>li ul.subMenu>li a>i{display:none}header .headerMain .hMainLeft nav ul>li ul.subMenu>li+li{border-top:#F4F4F4 4px solid}header .headerMain .hMainLeft nav ul>li ul.subMenu>li+li a{border-top:none}header .headerMain .hMainLeft nav ul>li ul.subMenu.sOpen{display:block}header .headerMain .hMainLeft nav ul>li ul.subMenu ul.subMenuCat{-webkit-transition:inherit;-moz-transition:inherit;-o-transition:inherit;-ms-transition:inherit;transition:inherit;position:relative;left:initial !important;top:initial !important;display:none;margin-top:0;background-color:transparent;z-index:1}header .headerMain .hMainLeft nav ul>li ul.subMenu ul.subMenuCat>li{-moz-box-sizing:border-box;-webkit-box-sizing:border-box;box-sizing:border-box;width:100%;padding:0 20px}header .headerMain .hMainLeft nav ul>li ul.subMenu ul.subMenuCat>li a{font-weight:400;padding:16px}header .headerMain .hMainLeft nav ul>li ul.subMenu ul.subMenuCat>li a>i{display:block}header .headerMain .hMainLeft nav ul>li ul.subMenu ul.subMenuCat.sOpen{display:block}header .headerMain .hMainLeft nav ul .backMenu{-moz-box-sizing:border-box;-webkit-box-sizing:border-box;box-sizing:border-box;display:-webkit-box !important;display:-moz-box !important;display:-ms-flexbox !important;webkit-display:-webkit-flex !important;display:-webkit-flex !important;display:flex !important;align-items:center;-webkit-align-items:center;-ms-flex-align:center;justify-content:space-between;-webkit-justify-content:space-between;-ms-flex-pack:space-between;-ms-flex-pack:justify;font-size:16px;font-size:1rem;position:relative;display:block;width:100%;padding:20px 16px 12px !important;padding-left:16px !important;cursor:pointer}header .headerMain .hMainLeft nav ul .backMenu span{font-size:18px;font-size:1.125rem;font-weight:700}header .headerMain .hMainLeft nav ul .backMenu strong{font-size:16px;font-size:1rem;font-weight:700;position:relative;color:#0097A9}header .headerMain .hMainLeft nav ul .backMenu strong:before{font-size:20px;font-size:1.25rem;content:"\e910" ;font-family:"claroicons";position:absolute;-webkit-transform:translateY(-50%);-moz-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);top:50%;font-weight:normal;left:-24px}header .headerMain .hMainLeft nav ul .backMenu+li{border:none !important}header .headerMain .hMainLeft nav ul .backMenu+li a{border:none !important}header .headerMain .hMainLeft nav ul .openSubM{position:absolute;right:0;top:8px;width:48px;height:48px;display:block}header .headerMain .hMainLeft nav ul .openSubM:after{content:"\e930" ;font-family:"claroicons";font-size:20px;font-size:1.25rem;position:absolute;-webkit-transform:translate(-50%, -50%);-moz-transform:translate(-50%, -50%);-ms-transform:translate(-50%, -50%);transform:translate(-50%, -50%);top:50%;left:50%;pointer-events:none}header .headerMain .hMainLeft nav ul .openSubCat{-webkit-transition:all .5s ease;-moz-transition:all .5s ease;-ms-transition:all .5s ease;transition:all .5s ease;position:absolute;right:0;top:7px;width:48px;height:48px;display:block}header .headerMain .hMainLeft nav ul .openSubCat:after{content:"\e92e" ;font-family:"claroicons";font-size:18px;font-size:1.125rem;position:absolute;-webkit-transform:translate(-50%, -50%);-moz-transform:translate(-50%, -50%);-ms-transform:translate(-50%, -50%);transform:translate(-50%, -50%);top:50%;left:50%;pointer-events:none}header .headerMain .hMainLeft nav ul .openSubCat.openAcc{-webkit-transform:rotate(180deg);-moz-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}header .headerMain .hMainLeft nav ul.noSearchBar{margin-top:110px}header .headerMain .hMainLeft nav:before{-moz-box-sizing:border-box;-webkit-box-sizing:border-box;box-sizing:border-box;font-size:16px;font-size:1rem;font-weight:700;color:#fff;content:"Menu";position:absolute;left:0;top:0;width:100%;padding:12px 16px;background-color:#DA291C}header .headerMain .hMainLeft nav.open{left:0 !important;-moz-box-sizing:border-box;-webkit-box-sizing:border-box;box-sizing:border-box}header .headerMain .hMainRight{display:-webkit-box ;display:-moz-box ;display:-ms-flexbox ;webkit-display:-webkit-flex ;display:-webkit-flex ;display:flex ;flex-direction:row-reverse;-webkit-box-direction:row-reverse;-webkit-flex-direction:row-reverse;-ms-flex-direction:row-reverse;align-items:center;-webkit-align-items:center;-ms-flex-align:center}header .headerMain .hMainRight li{position:relative}header .headerMain .hMainRight li a{-moz-box-sizing:border-box;-webkit-box-sizing:border-box;box-sizing:border-box;font-weight:700;color:#fff;position:relative;display:block;height:50px;padding:20px;background-color:transparent}header .headerMain .hMainRight li a.withIcon i{position:absolute;-webkit-transform:translate(-50%, -50%);-moz-transform:translate(-50%, -50%);-ms-transform:translate(-50%, -50%);transform:translate(-50%, -50%);top:50%;left:50%;font-size:24px;font-size:1.5rem}header .headerMain .hMainRight li a.withIcon img{-webkit-transition:all .5s ease;-moz-transition:all .5s ease;-ms-transition:all .5s ease;transition:all .5s ease;position:absolute;-webkit-transform:translate(-50%, -50%);-moz-transform:translate(-50%, -50%);-ms-transform:translate(-50%, -50%);transform:translate(-50%, -50%);top:50%;left:50%;width:24px;height:24px;object-fit:contain}header .headerMain .hMainRight li a.withIcon span{display:none}header .headerMain .hMainRight li a.withIcon:hover img{filter:brightness(0) saturate(100%)}header .headerMain .hMainRight li a.loginBtn{-webkit-border-radius:20px;-moz-border-radius:20px;border-radius:20px;height:50px;padding:16px 12px;white-space:pre}header .headerMain .hMainRight li a.loginBtn i{position:absolute;-webkit-transform:translate(-50%, -50%);-moz-transform:translate(-50%, -50%);-ms-transform:translate(-50%, -50%);transform:translate(-50%, -50%);top:50%;left:50%;font-size:24px;font-size:1.5rem;margin-top:-2px;display:none}header .headerMain .hMainRight li a.selfservice{text-align:center;padding:9px 12px}header .headerMain .hMainRight li a.selfservice strong{font-size:12px;font-size:.75rem;display:block;margin-top:-5px}header .headerMain .hMainRight li a.searchFakeBtn{display:-webkit-box ;display:-moz-box ;display:-ms-flexbox ;webkit-display:-webkit-flex ;display:-webkit-flex ;display:flex ;align-items:center;-webkit-align-items:center;-ms-flex-align:center;padding:16px;background-color:#fff;cursor:pointer}header .headerMain .hMainRight li a.searchFakeBtn i{font-size:24px;font-size:1.5rem;color:#DA291C}header .headerMain .hMainRight li.hasMenuSession .hMainStart{position:absolute;background:#fff;right:-40px;top:50px;width:calc(100vw - 50px);border-radius:12px;overflow:hidden;box-shadow:0px 5px 12px rgba(90,97,105,0.1),0px 0px 35px rgba(90,97,105,0.1);display:none}header .headerMain .hMainRight li.hasMenuSession .hMainStart .hMStartBlock,header .headerMain .hMainRight li.hasMenuSession .hMainStart .hMStartBlock2{padding:20px 32px;border-bottom:1px solid #BBB;position:relative}header .headerMain .hMainRight li.hasMenuSession .hMainStart .hMStartBlock a,header .headerMain .hMainRight li.hasMenuSession .hMainStart .hMStartBlock2 a{display:inline-block;color:#313131;font-weight:700;padding:0;height:0;width:100%}header .headerMain .hMainRight li.hasMenuSession .hMainStart .hMStartBlock a i,header .headerMain .hMainRight li.hasMenuSession .hMainStart .hMStartBlock2 a i{padding-right:12px}header .headerMain .hMainRight li.hasMenuSession .hMainStart .hMStartBlock .hMStartPay.active::after,header .headerMain .hMainRight li.hasMenuSession .hMainStart .hMStartBlock2 .hMStartPay.active::after{content:".";height:8px;width:8px;background-color:#DA291C;border-radius:50%;display:inline-block;color:#fff;top:6px;position:absolute;margin-left:8px}header .headerMain .hMainRight li.hasMenuSession .hMainStart .hMStartBlock .hMStartExp,header .headerMain .hMainRight li.hasMenuSession .hMainStart .hMStartBlock2 .hMStartExp{color:#DA291C;font-weight:400;font-size:14px;font-size:.875rem;padding-top:12px}header .headerMain .hMainRight li.hasMenuSession .hMainStart .hMStartBlock .hMStartExp i,header .headerMain .hMainRight li.hasMenuSession .hMainStart .hMStartBlock2 .hMStartExp i{font-size:20px;font-size:1.25rem;text-decoration:none}header .headerMain .hMainRight li.hasMenuSession .hMainStart .hMStartBlock .hMStartExp span,header .headerMain .hMainRight li.hasMenuSession .hMainStart .hMStartBlock2 .hMStartExp span{text-decoration:underline}header .headerMain .hMainRight li.hasMenuSession .hMainStart .hMStartBlock2{padding:32px;display:-webkit-box ;display:-moz-box ;display:-ms-flexbox ;webkit-display:-webkit-flex ;display:-webkit-flex ;display:flex ;justify-content:space-between;-webkit-justify-content:space-between;-ms-flex-pack:space-between;-ms-flex-pack:justify}header .headerMain .hMainRight li.hasMenuSession .hMainStart .hMStartBlock2 a{display:-webkit-box ;display:-moz-box ;display:-ms-flexbox ;webkit-display:-webkit-flex ;display:-webkit-flex ;display:flex ;justify-content:space-between;-webkit-justify-content:space-between;-ms-flex-pack:space-between;-ms-flex-pack:justify;align-items:center;-webkit-align-items:center;-ms-flex-align:center;width:100%;height:auto;font-size:20px;font-size:1.25rem}header .headerMain .hMainRight li.hasMenuSession .hMainStart .hMStartBlock2 a::after{content:"\e912" ;font-family:"claroicons";color:#313131 !important;font-size:28px;font-size:1.75rem}header .headerMain .hMainRight li.hasMenuSession.hover .hMainStart{display:block}header .headerMain .hMainRight li.hasMenuSession.hover a.loginBtn{display:block}header .headerMain .hMainRight li.hasMenuSession.hover a.loginBtn:before{position:absolute;-webkit-transform:translateX(-50%);-moz-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%);left:50%;content:"";bottom:0;width:0;height:0;background-color:transparent;border-style:solid;border-width:0;border-color:transparent transparent #fff transparent;opacity:0;filter:alpha(opacity=0);bottom:-10px;border-width:0 12px 12px 12px;opacity:1;filter:alpha(opacity=100);margin-left:40px}header .headerMain .hMainRight li.cartBtn a em{font-size:10px;font-size:.625rem;position:absolute;-webkit-transform:translateX(-50%);-moz-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%);left:50%;color:#fff;font-weight:900;top:11px;margin-left:10px;z-index:1}header .headerMain .hMainRight li.cartBtn a:after{-webkit-border-radius:12px;-moz-border-radius:12px;border-radius:12px;position:absolute;-webkit-transform:translateX(-50%);-moz-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%);left:50%;content:"";top:10px;width:16px;height:16px;margin-left:10px;display:block;background-color:#DA291C}header .headerMain .hMainRight li.searchBtn a{display:-webkit-box ;display:-moz-box ;display:-ms-flexbox ;webkit-display:-webkit-flex ;display:-webkit-flex ;display:flex ;align-items:center;-webkit-align-items:center;-ms-flex-align:center;padding:20px;cursor:pointer}header .headerMain .hMainRight li.searchBtn a i{position:absolute;-webkit-transform:translate(-50%, -50%);-moz-transform:translate(-50%, -50%);-ms-transform:translate(-50%, -50%);transform:translate(-50%, -50%);top:50%;left:50%;font-size:24px;font-size:1.5rem}header .headerMain .hMainRight li.searchBtn.active a{background-color:#fff}header .headerMain .hMainRight li.searchBtn.active a i{color:#DA291C}header .headerMain .hMainRight li.hasSub{display:none}header .headerMain .hMainRight li.hasSub a{padding-right:37px}header .headerMain .hMainRight li.hasSub:after{content:"\e956" ;font-family:"claroicons";font-size:12px;font-size:.75rem;color:#fff;position:absolute;right:18px;top:22px;pointer-events:none}header .headerMain .hMainRight.v2 li a.loginBtn{font-size:12px;font-size:.75rem;text-align:center;width:100px;height:30px;padding:7px 12px;background-color:#B52217}header .headerMain .hMainRight.v2 li a.loginBtn:hover{background-color:#fff;color:#313131}header .headerMain .hMainRight.v2 li:first-child{margin-left:8px}header .headerMain .hMainRight.v2 li.hasMenuSession .hMainStart{right:0;top:38px}@media only screen and (min-width: 960px){header .headerMain .hMainRight.v2 li.hasMenuSession .hMainStart{top:56px}}header .headerMain .hMainRight.v2 li.hasMenuSession.hover a.loginBtn:before{margin-left:20px}header .headerMain .hMainRight.v3 li 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640px)" type="image/webp" data-srcset="/portal/co/recursos_contenido/1721226447163-banner-desk.webp" srcset="/portal/co/recursos_contenido/1721226447163-banner-desk.webp"><source media="(min-width: 640px)" type="image/jpeg" data-srcset="/portal/co/recursos_contenido/1721226447163-banner-desk.jpg" srcset="/portal/co/recursos_contenido/1721226447163-banner-desk.jpg"><img class="lazyloaded" alt="crm claro" title="crm claro" width="1420" height="430" src="/portal/co/recursos_contenido/1721226447163-banner-desk.jpg"></picture><div class="c31Main"><span class="cat">Cloud</span><h1 class="h2" type="color">CRM Claro Negocios</h1><p>El aliado tecnológico para el crecimiento de pymes</p></div></div></div></section><section class="cArticleWrap"><div class="container"><div class="cArticle"><div class="cArticleMain"><div class="cArticleMainData"><p><span></span><span> 16 Julio 2024 </span></p><ul class="rs"><li><a href="http://www.facebook.com/sharer/sharer.php?u=https://www.claro.co/institucional/crm-claro&t=CRM Claro Negocios" target="popup" onclick="openPopup(this.href, this.target); return false;" title="CRM Claro Negocios"><i class="cIco-rs-facebook"></i></a></li><li><a href="http://www.twitter.com/intent/tweet?url=https://www.claro.co/institucional/crm-claro&via=ClaroColombia&text=CRM Claro Negocios" target="popup" onclick="openPopup(this.href, this.target); return false;" title="CRM Claro Negocios"><i class="cIco-rs-x2"></i></a></li><li><a id="whatsappLink" href="https://web.whatsapp.com/send/?text=https://www.claro.com.co/institucional/crm-claro" target="_blank" rel="noopener noreferrer" title=""><i class="cIco-rs-whatsapp"></i></a></li><li><a href="https://www.linkedin.com/shareArticle?mini=true&url=https://www.claro.co/institucional/crm-claro&title=CRM Claro Negocios&summary=El aliado tecnológico para el crecimiento de pymes&source=Claro Colombia" target="popup" onclick="openPopup(this.href, this.target); return false;" title="CRM Claro Negocios"><i class="cIco-rs-linkedin"></i></a></li></ul></div><div class="cArticleMainText"><h2 style="margin: 20px 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-weight: 300; font-stretch: inherit; line-height: inherit; font-family: AMX, Roboto, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 1.75rem; vertical-align: baseline;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; font-weight: 600 !important;">¿Qué es CRM Claro Negocios?</span></h2><p style="margin: 20px 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-stretch: inherit; line-height: 1.5; font-family: Roboto, helvetica, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 16px; vertical-align: baseline; color: #666666; text-align: justify;">Hoy en día, no solo las grandes compañías llevan el control de sus ventas y la información detallada de su gestión. Las empresas, en especial las micro, pequeñas y medianas, tienen el reto de aumentar su competitividad en el mercado, vender más y ser más productivas.</p><p style="margin: 20px 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-stretch: inherit; line-height: 1.5; font-family: Roboto, helvetica, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 16px; vertical-align: baseline; color: #666666; text-align: justify;">El lapicero, el cuaderno, los apuntes, los papeles, las listas en Excel han sido reemplazados por tecnologías innovadoras, como las soluciones en la nube (cloud), que ofrecen una suscripción mensual por usuarios, con acceso desde cualquier lugar, favoreciendo la gestión de las empresas y aumentado su eficiencia.</p><p style="margin: 20px 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-stretch: inherit; line-height: 1.5; font-family: Roboto, helvetica, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 16px; vertical-align: baseline; color: #666666; text-align: justify;">Un ejemplo de estos avances es <span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; font-weight: 600 !important;"><a style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: #0097a9; text-decoration-line: none;" href="https://www.clarocloud.com.co/aplicaciones/crm/" rel="noopener noreferrer" target="_blank">CRM Claro</a></span> Negocios, una aplicación en la nube, diseñada especialmente para que las pymes puedan centralizar la trazabilidad de sus negocios y analizar la información de sus ventas en tiempo real, sin dejar de lado el cuidado de sus clientes, gracias a la automatización de sus procesos comerciales, de marketing y de servicio al cliente.</p><p style="margin: 20px 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-stretch: inherit; line-height: 1.5; font-family: Roboto, helvetica, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 16px; vertical-align: baseline; color: #666666; text-align: justify;">“Con CRM Claro Negocios es posible administrar cada una de las relaciones con el cliente, desde una posible visita, una cotización, una queja, un reclamo, hasta llevar el control sobre el comportamiento de las ventas, la relación de pedidos, reuniones, de una forma integral, rápida y económica. Es una herramienta muy intuitiva, de fácil uso y muy asequible a nuestras pymes, ya que fue diseñada especialmente para este segmento”, señala Robert Ramírez, líder de producto Cloud del segmento negocios de Claro.</p><p style="margin: 0px 0px 20px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-stretch: inherit; line-height: 1.5; font-family: Roboto, helvetica, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 16px; vertical-align: baseline; color: #666666;"><img style="margin: 0px 0px -3px; padding: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; width: 720px; height: auto;" title="CRM BENEFICIOS" src="https://www2.claro.com.co/portal/recursos/co/cpp/promociones/imagenes/1566932774542-CRM_1.jpg" alt="CRM BENEFICIOS"></p><h2 style="margin: 0px 0px 20px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-weight: 300; font-stretch: inherit; line-height: inherit; font-family: AMX, Roboto, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 1.75rem; vertical-align: baseline;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; font-weight: 600 !important;">¿Cómo funciona CRM Claro Negocios?</span></h2><p style="margin: 20px 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-stretch: inherit; line-height: 1.5; font-family: Roboto, helvetica, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 16px; vertical-align: baseline; color: #666666; text-align: justify;">Linda Katerine Ríos, líder de producto de administración del negocio del segmento negocios de Claro, asegura que, “como es un producto digital, nuestros usuarios pueden acceder desde su celular, tablet o computador, con internet a <a style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: #0097a9; text-decoration-line: none;" href="http://www.crmclaronegocios.com/" rel="noopener noreferrer" target="_blank">www.crmclaronegocios.com</a> o a <a style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: #0097a9; text-decoration-line: none;" href="https://www.clarocloud.com.co/portal/co/cld/" rel="noopener noreferrer" target="_blank">www.clarocloud.com.co</a>, en donde encuentran material de apoyo, como primeros pasos de configuración y uso, videos, infografías y un manual de funcionamiento, para fortalecer la usabilidad y conocimiento de la aplicación”.</p><p style="margin: 20px 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-stretch: inherit; line-height: 1.5; font-family: Roboto, helvetica, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 16px; vertical-align: baseline; color: #666666; text-align: justify;">A diferencia de otras soluciones disponibles en el mercado, que funcionan bajo el esquema cliente-servidor, en el que se requiere instalar software y tener una infraestructura de redes VPN o redes virtuales, y equipos, CRM Claro Negocios es un servicio 100% en la nube, es decir que facilita la movilidad y la gestión comercial.</p><p style="margin: 0px 0px 20px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-stretch: inherit; line-height: 1.5; font-family: Roboto, helvetica, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 16px; vertical-align: baseline; color: #666666;"><img style="margin: 0px 0px -3px; padding: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; width: 720px; height: auto;" title="CRM VENTAJAS" src="https://www2.claro.com.co/portal/recursos/co/cpp/promociones/imagenes/1566932754885-CRM_3.jpg" alt="CRM VENTAJAS"></p><h2 style="margin: 0px 0px 20px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-weight: 300; font-stretch: inherit; line-height: inherit; font-family: AMX, Roboto, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 1.75rem; vertical-align: baseline;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; font-weight: 600 !important;">Ventajas del CRM Claro Negocios</span></h2><p style="margin: 20px 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-stretch: inherit; line-height: 1.5; font-family: Roboto, helvetica, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 16px; vertical-align: baseline; color: #666666; text-align: justify;">Según los dos ejecutivos de Claro, esta solución les brinda a las pequeñas y medianas empresas múltiples beneficios:</p><p style="margin: 20px 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-stretch: inherit; line-height: 1.5; font-family: Roboto, helvetica, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 16px; vertical-align: baseline; color: #666666; text-align: justify;">Al empresario:</p><ul style="margin: 0px 0px 20px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-stretch: inherit; line-height: 1.5; font-family: Roboto, helvetica, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 16px; vertical-align: baseline; list-style: none; color: #666666;"><li style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; font-weight: 600 !important;">Ahorro en inversiones</span>, ya que no tiene que disponer de un área de tecnología en la empresa que administre la infraestructura y el licenciamiento del software.</li><li style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; font-weight: 600 !important;">Control sobre la información</span>, pues al estar centralizada en la nube puede acceder a ella en cualquier momento y ver en tiempo real cómo van las ventas de su negocio.</li><li style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; font-weight: 600 !important;">Reducción de riesgos</span>, ya que la información está alojada en la nube y no bajo el control de personas o en miles de tablas en Excel.</li><li style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; font-weight: 600 !important;">Optimización del tiempo</span>, puesto que genera reportes en línea de la gestión comercial y peticiones de los clientes, de forma segura, rápida y específica.</li><li style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; font-weight: 600 !important;">Acceso a la información comercial y de gestión de la fuerza comercial</span>, en un solo clic, para realizar proyección de ventas y analizar el crecimiento del negocio.</li><li style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; font-weight: 600 !important;">Aumento en la retención de los clientes</span>, al conocer los hábitos de compra y los canales de información que utiliza.</li><li style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; font-weight: 600 !important;">Mayor productividad</span>, puesto que la actividad de la empresa se centra en vender y buscar oportunidades de negocio.</li><li style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; font-weight: 600 !important;">Mejora la competitividad</span> y garantiza el entendimiento de sus clientes, con el fin de desarrollar productos y servicios.</li><li style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; font-weight: 600 !important;">Dar una mejor experiencia de atención</span>, de forma personalizada, gracias al conocimiento que la empresa adquiere del cliente.</li></ul><p style="margin: 20px 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-stretch: inherit; line-height: 1.5; font-family: Roboto, helvetica, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 16px; vertical-align: baseline; color: #666666; text-align: justify;">Para el empleado comercial:</p><ul style="margin: 0px 0px 20px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-stretch: inherit; line-height: 1.5; font-family: Roboto, helvetica, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 16px; vertical-align: baseline; list-style: none; color: #666666;"><li style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; font-weight: 600 !important;">Acceder a la información comercial</span> de sus clientes, desde cualquier lugar y dispositivo móvil.</li><li style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; font-weight: 600 !important;">Acceder a ofertas</span>, lanzamientos de nuevos productos y promociones, para ofrecer a los clientes.</li><li style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; font-weight: 600 !important;">Conocer la información histórica</span> de pedidos realizados y ofertas presentadas.</li><li style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;"><span style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; font-weight: 600 !important;">Reportar la gestión comercial y el avance</span> de cierre de cada negocio, como etapa de ventas, reuniones, correos y llamadas.</li></ul><p style="margin: 20px 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-stretch: inherit; line-height: 1.5; font-family: Roboto, helvetica, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 16px; vertical-align: baseline; color: #666666; text-align: justify;">Para conocer más sobre este servicio, ingrese a <a style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: #0097a9; text-decoration-line: none;" href="http://www.crmclaronegocios.com/" rel="noopener noreferrer" target="_blank">www.crmclaronegocios.com</a> o <a style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: #0097a9; text-decoration-line: none;" href="https://www.clarocloud.com.co/portal/co/cld/" rel="noopener noreferrer" target="_blank">www.clarocloud.com.co</a></p><p style="margin: 20px 0px 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-stretch: inherit; line-height: 1.5; font-family: Roboto, helvetica, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 16px; vertical-align: baseline; color: #666666; text-align: justify;">Publicado originalmente en <a style="margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: #0097a9; text-decoration-line: none;" href="http://eltiempo.com/" rel="noopener noreferrer" target="_blank">ElTiempo.com</a></p></div></div><div class="cArticleSidebar"><div class="cArticleSidebarSearch sbMod"><p class="h4 bh">Realiza una búsqueda</p><form name="gs" method="GET" action="/negocios/noticias-interes/buscador/" onsubmit="return (this.q.value == '') ? false : true;"><fieldset class="c48peFormSearchInput"><input type="text" id="q" name="q" placeholder="Qué es lo que buscas..." aria-label="Qué quieres buscar"></fieldset><button class="btn btnPrimario" type="submit">Buscar</button></form></div><div class="cArticleSidebarForm sbMod "><dt><h3>Hablemos de lo mejor para tu negocio, déjanos tus datos.</h3></dt><dd><form action="" id="formularioWcbk" name="formularioWcbk"><input type="hidden" value="CRM Claro Negocios" name="nombreNoticia" id="nombreNoticia"><input type="text" name="tit_thank" id="tit_thank" value="¡Gracias!" style="display: none;"><input type="text" name="subt_thank" id="subt_thank" value="Hemos registrado tus datos." style="display: none;"><fieldset><label><span class="text"><input type="text" id="nombre" name="nombre" placeholder="*Nombre Completo" onkeypress="return okp_checkSoloLetras(event); onsubmit_checkSoloLetras(pstValor);"><span class="errorField" id="error_nombre" style="display: none;"><div id="nombre_requerido" style="display: none;"> Ingresa tu nombre para continuar. </div><div id="nombre_formato" style="display: none;"> Solo se admiten letras </div><div id="nombre_min" style="display: none;"> El minimo de caracteres es 5 </div><div id="nombre_max" style="display: none;"> El maximo de caracteres es 100 </div></span></span></label></fieldset><fieldset><label><span class="text"><input type="email" id="email" name="email" placeholder="*Correo Electrónico" onkeypress="return okp_checkCorreo(event); onsubmit_checkCorreoElectronico(pstValor);"><span class="errorField" id="error_email" style="display: none;"><div id="email_requerido" style="display: none;"> Ingresa tu mail para continuar. </div><div id="email_formato" style="display: none;"> Introduzca una dirección de correo electrónico válida </div></span></span></label></fieldset><fieldset><select name="ciudad" id="ciudad"><option value="-1" selected>Selecciona una opción</option></select><span class="errorField" id="error_noseleccion" style="display: none;"><div id="ciudad_requerida" style="display: none;"> Selecciona la ciudad para el servicio. </div></span></fieldset><fieldset><label><span class="text"><input type="text" id="telefono" name="telefono" maxlength="10" placeholder="*Teléfono" onkeypress="return okp_checkSoloNumeros(event); onsubmit_checkSoloNumeros(pstValor);" oncopy="return false" onpaste="return false"><span class="errorField" id="error_telefono" style="display: none;"><div id="telefono_requerido" style="display: none;"> Ingresa tu número telefónico para continuar. </div><div id="telefono_formato" style="display: none;"> Ingresa 10 dígitos para fijo o móvil. </div><div id="telefono_min" style="display: none;"> Ingresa 10 dígitos para fijo o móvil. </div><div id="telefono_max" style="display: none;"> Ingresa 10 dígitos para fijo o móvil. </div><div id="err_num_tel_intentos_invalidos" style="display: none;"> Supero el número de intentos </div><div id="telefono_errormovil" style="display: none;"> El móvil ingresado debe empezar en 3 o para teléfono fijo en 60 + Indicativo + Número de teléfono, ejemplo: 6017500500 </div><div id="telefono_no_cero" style="display: none;"> El número no debe empezar en cero </div></span></span></label></fieldset><fieldset class="cArticleSidebarFormAuth"><label class="checkbox"><input id="chkAutorizo" name="chkAutorizo" type="checkbox" required><span class="checkmark"></span><a href="https://www.claro.com.co/portal/co/pdf/optin-web-call-back-v2.pdf" target="_blank">Autorice el envío de información de conformidad con la política de tratamiento de la información disponible en www.claro.com.co</a></label><span id="error_check" class=" active errorField" style="display: none;"> Acepta el tratamiento de datos para continuar. </span></fieldset><div class="small"> *Campos obligatorios </div><br><button class="btn btnPrimario" type="button" onclick="checkSendData();">Te llamamos</button></form></dd></div><div class="cArticleSidebarLast sbMod"><p class="h4 bh">Últimas Noticias</p><a class="cArticleSidebarLastBox" href="/negocios/noticias-interes/clientes"><picture><source srcset="/portal/co/recursos_contenido/1721226534310-banner-resp.webp" type="image/webp"><source srcset="/portal/co/recursos_contenido/1721226534310-banner-resp.jpg" type="image/png"><img class="lazyload" data-src="/portal/co/recursos_contenido/1721226534310-banner-resp.jpg" alt="clientes" width="320" height="244"></picture><div class="cArticleSidebarLastBoxText"><h4>Los clientes: tu activo más valioso</h4><p>La información de los clientes es clave para potencializar cualquier negocio</p></div></a><a class="cArticleSidebarLastBox" href="/negocios/noticias-interes/manejo-de-clientes"><picture><source srcset="/portal/co/recursos_contenido/1720563979506-beneficios-banner-resp.webp" type="image/webp"><source srcset="/portal/co/recursos_contenido/1720563979506-beneficios-banner-resp.jpg" type="image/png"><img class="lazyload" data-src="/portal/co/recursos_contenido/1720563979506-beneficios-banner-resp.jpg" alt="manejo de clientes" width="320" height="244"></picture><div class="cArticleSidebarLastBoxText"><h4>5 beneficios de usar una herramienta para manejo de clientes</h4><p>Con ayuda de la tecnología podrás administrar clientes y elevarás tus ventas</p></div></a><a class="cArticleSidebarLastBox" href="/negocios/noticias-interes/que-es-un-crm"><picture><source srcset="/portal/co/recursos_contenido/1723650613756-banner-resp.webp" type="image/webp"><source srcset="/portal/co/recursos_contenido/1723650613756-banner-resp.jpg" type="image/png"><img class="lazyload" data-src="/portal/co/recursos_contenido/1723650613756-banner-resp.jpg" alt="que es un crm" width="320" height="244"></picture><div class="cArticleSidebarLastBoxText"><h4>CRM: qué es y para qué sirve en tu negocio</h4><p>Un CRM permite analizar de manera inteligente los datos de los clientes de una compañía</p></div></a></div><div class="cArticleSidebarCats sbMod"><p class="h4 bh">Categorías</p><ul class="cArticleSidebarCatsList"><li><a href="/negocios/noticias-interes/internet">Internet</a></li><li><a href="/negocios/noticias-interes/iot">IOT</a></li><li class="active"><a href="/negocios/noticias-interes/cloud">Cloud</a></li></ul></div><div class="cArticleSidebarHistory sbMod"><p class="h4 bh">Histórico</p><dl class="cArticleSidebarHistoryAcc"><dt><span>2024</span></dt><dd><ul><li class=""><span>Diciembre(0)</span></li><li class=""><span>Noviembre(0)</span></li><li class=""><span>Octubre(0)</span></li><li class=""><span>Septiembre(0)</span></li><li 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class="cArticleSidebarHistoryAcc"><dt><span>2022</span></dt><dd><ul><li><span>Diciembre(0)</span></li><li><span>Noviembre(0)</span></li><li><span>Octubre(0)</span></li><li><span>Septiembre(0)</span></li><li><span>Agosto(0)</span></li><li><span>Julio(0)</span></li><li><span>Junio(0)</span></li><li><span>Mayo(0)</span></li><li><span>Abril(0)</span></li><li><span>Marzo(0)</span></li><li><span>Febrero(0)</span></li><li><span>Enero(0)</span></li></ul></dd></dl></div></div></div></div></section><script>$(document).ready(function(){$(".cArticleSidebarHistoryAcc dt").on("click",{passive:!0},function(){$(this).toggleClass("open"),$(this).parent().find("dd").slideToggle()})});</script><script> function findGetParameter(parameterName) { var result = null, tmp = []; location.search.substr(1).split('&').forEach(function (item) { tmp = item.split('='); if (tmp[0] === parameterName) result = decodeURIComponent(tmp[1]); }); return result; } var appNameFe = "CO_MS_FE_WCBK_NEGOCIOS" if("1"=="2"){ appNameFe = "CO_MS_FE_WCBK_EMPRESAS" } function checkSendData() { var errores = 0; console.log('.:checkSendData:.'); $("#enviaForm").attr('disabled', 'disabled'); $("#enviaForm").addClass("disabled"); var nombre = $('#nombre').val(); var ciudad = $('#ciudad').val(); var telefono = $('#telefono').val(); var email = $('#email').val(); var autorizo = $('#chkAutorizo').val(); console.log('Nombre: ' + nombre); console.log('Ciudad: ' + ciudad); console.log('Email: ' + email); console.log('Telefono: ' + telefono); console.log('Autorizo: ' + autorizo); $('#error_nombre').hide(); $('#nombre_requerido').hide(); $('#nombre_formato').hide(); $('#nombre_min').hide(); $('#nombre_max').hide(); $('#error_noseleccion').hide(); $('#ciudad_requerida').hide(); $('#error_telefono').hide(); $('#telefono_requerido').hide(); $('#telefono_formato').hide(); $('#err_num_tel_intentos_invalidos').hide(); $('#telefono_errormovil').hide(); $('#telefono_no_cero').hide(); $('#telefono_min').hide(); $('#telefono_max').hide(); $('#error_email').hide(); $('#email_requerido').hide(); $('#email_formato').hide(); $('#error_check').hide(); console.log("Prueba de vista") if(nombre == '') { $('#error_nombre').show(); $('#nombre_requerido').show(); errores++; } else { if(!onsubmit_checkSoloLetras(nombre) && (nombre.trim() != "")) { $('#error_nombre').show(); $('#nombre_formato').show(); errores++; } else if(nombre.length <5) { $('#error_nombre').show(); $('#nombre_min').show(); errores++; } else if(nombre.length >100) { $('#error_nombre').show(); $('#nombre_max').show(); errores++; } } if(ciudad == '-1'){ $('#error_noseleccion').show(); $('#ciudad_requerida').show(); errores++; } if(telefono == '') { $('#error_telefono').show(); $('#telefono_requerido').show(); errores++; } else { if(!onsubmit_checkSoloNumeros(telefono) && (telefono.trim() != "")) { $('#error_telefono').show(); $('#telefono_formato').show(); errores++; } else if(telefono.length < 10 || telefono.length > 10) { $('#error_telefono').show(); $('#telefono_min').show(); errores++; } else if(telefono.length == 10 && telefono.indexOf('0') == 0) { $('#error_telefono').show(); $('#telefono_no_cero').show(); errores++; } else if(telefono.length == 8 || telefono.length == 9 ) { $('#error_telefono').show(); $('#telefono_formato').show(); errores++; } else if(telefono.length >10) { $('#error_telefono').show(); $('#telefono_max').show(); errores++; } else if(!telefono.startsWith("3") && !telefono.startsWith("60") ){ $('#error_telefono').show(); $('#telefono_errormovil').show(); errores++; } } if(email == '') { $('#error_email').show(); $('#email_requerido').show(); errores++; } else { if(!onsubmit_checkCorreoElectronico(email) && (email.trim() != "")) { $('#error_email').show(); $('#email_formato').show(); errores++; } } //---Verificacion de Terminos if ( !document.getElementById('chkAutorizo').checked ) { $('#error_check').show(); errores++; } else { $('#error_check').hide(); } if(errores > 0) { console.log("Prueba de errores") $("#enviaForm").removeAttr('disabled'); $("#enviaForm").removeClass("disabled"); return; } else { var telefono = $("#telefono").val(); var datos = { "fc_num_tel" : telefono }; console.log("validar intentos del num_tel : " + telefono); $.ajax({ type: "POST", contentType:"application/json; charset=utf-8", dataType: "json", processdata:true, cache: false, data: JSON.stringify(datos), url: "https://api-prod-co.prod.clarodigital.net/api/CO_MS_FE_INS_NOT_NEGOCIOS_EMPRESAS/".replace('CO_MS_FE_INS_NOT_NEGOCIOS_EMPRESAS/', '') + appNameFe + "/validarIntentosTelefono", success : function(result) { resultado = JSON.stringify(result); //console.log("validarIntentosTelefono resultado : " + resultado); data = JSON.parse(resultado); //console.log("data : " + data); //console.log("data.autorizar : " + data.autorizar); //console.log("data.mensaje : " + data.mensaje); //console.log("data.numero_intentos : " + data.numero_intentos); if(data.autorizar == true) { console.log("data.autorizar : " + data.autorizar); /////INI ENVIO // var urlGracias = "gracias"; //$("#urlGracias").val(); var noticia; var urlGracias = "/negocios/noticias-interes/gracias"; if("1" =="2") { urlGracias = urlGracias.replace ("/negocios/", "/empresas/"); } var nombreNoticia = $("#nombreNoticia").val(); var nombres = $('#nombre').val(); var id_ciudad = $('#ciudad').val(); var ciudadTxt = $('#ciudad option:selected').text(); var correo_electronico = $('#email').val(); var tipo_telefono = 1; var producto = findGetParameter('prod'); var optin = 0; var queu_promo = ""; var resumen_plan = ""; var id_formulario = 1; if($('#chkAutorizo').is(':checked')){ optin = 1; } //canal_trafico var gclid_ByPASS = findGetParameter('gclid'); var utm_source_ByPASS = findGetParameter('utm_source'); var utm_medium_ByPASS = findGetParameter('utm_medium'); var utm_campaign_ByPASS = findGetParameter('utm_campaign'); var value_promo = findGetParameter('promo'); var canal_traf = findGetParameter("canal_trafico"); var fuente = findGetParameter('fuente'); var medio = findGetParameter('medio'); var campaign = findGetParameter('campaign'); var canal_trafico = ''; var pauta = "pauta"; var organico = "organico"; if(fuente != undefined && fuente != null){ utm_source_ByPASS = fuente; } if(medio != undefined && medio != null){ utm_medium_ByPASS = medio; } if(campaign != undefined && campaign != null){ utm_campaign_ByPASS = campaign; } if(canal_traf != undefined){ canal_trafico = canal_traf; } else{ if((utm_source_ByPASS != undefined && utm_campaign_ByPASS != undefined && utm_medium_ByPASS != undefined) || (gclid_ByPASS != undefined)){ canal_trafico = pauta; } } if(utm_source_ByPASS == undefined && utm_campaign_ByPASS == undefined && utm_medium_ByPASS == undefined && gclid_ByPASS == undefined && canal_traf == undefined){ canal_trafico = organico; } if(value_promo != undefined){ queue_promo = value_promo; } var referenciaPro = 'Noticias'; if("1" =="1") { referenciaPro += ' negocios*'; } else { referenciaPro += ' empresas*'; } referenciaPro += nombreNoticia; var values = { "idSolicitud": 0, "idProveedor": 0, "nombreProveedor": "", "idCiudad" : id_ciudad, "idFormulario" : id_formulario, "service_url" : "", "nombres" : nombres, "razon_social" : "", "nit" : "", "ciudad" : ciudadTxt, "email" : correo_electronico, "tipo_telefono" : tipo_telefono, "telefono" : telefono, "extension" : "NA", "producto" : producto, "optin" : optin, "glid" : gclid_ByPASS, "utm_source" : utm_source_ByPASS, "utm_campaign" : utm_campaign_ByPASS, "utm_medium" : utm_medium_ByPASS, "queu_promo" : queu_promo, "referencia_producto" : referenciaPro, "canal_trafico" : canal_trafico, "resumen_plan" : resumen_plan, }; $.ajax({ type: "POST", contentType:"application/json; charset=utf-8", dataType: "json", processdata:true, cache: false, data: JSON.stringify(values), url: "https://api-prod-co.prod.clarodigital.net/api/CO_MS_FE_INS_NOT_NEGOCIOS_EMPRESAS/".replace('CO_MS_FE_INS_NOT_NEGOCIOS_EMPRESAS/', '') + appNameFe + "/procesoSolicitud", success : function(result) { var resultado = JSON.stringify(result); var data = JSON.parse(resultado); console.log("agregarSolicitud success : " + data); if(data >= 1){ var tit_thank = $("#tit_thank").val(); var subt_thank = $("#subt_thank").val(); var msj_thank = $("#msj_thank").val(); var img_back_default_form = $("#img_back_default_form").val(); //setStorageForm(nombres, ciudadTxt, telefono, correo_electronico, tit_thank, subt_thank, msj_thank, img_back_default_form); setStorageForm(nombres, ciudadTxt, telefono, correo_electronico, tit_thank, subt_thank, msj_thank, img_back_default_form, data); location.href = urlGracias; } else if(data == 0){ alert("No es posible agregar la solicitud"); $("#enviaForm").removeAttr('disabled'); $("#enviaForm").removeClass("disabled"); } }, error: function(xhr, resp, text) { console.log("Ocurrio un error en agregarSolicitud : " + xhr, resp, text); $("#enviaForm").removeAttr('disabled'); $("#enviaForm").removeClass("disabled"); } }); } else if(data.autorizar == false){ console.log("data.autorizar : " + data.autorizar); $("#err_num_tel_intentos_invalidos").text(data.mensaje); $("#err_num_tel_intentos_invalidos").css("display","block"); $('#error_telefono').show(); } /////FIN ENVIO } }); } } function removeStorageForm(){ localStorage.removeItem('num_sol'); localStorage.removeItem('nombre'); localStorage.removeItem('ciudad'); localStorage.removeItem('num_tel'); localStorage.removeItem('correo_electronico'); localStorage.removeItem('tit_thank'); localStorage.removeItem('subt_thank'); localStorage.removeItem('msj_thank'); localStorage.removeItem('img_background'); } function setStorageForm(nombre, ciudad, num_tel, correo_electronico, tit_thank, subt_thank, msj_thank, img_background, data){ localStorage.setItem('num_sol', data); localStorage.setItem('nombre', nombre); localStorage.setItem('ciudad', ciudad); localStorage.setItem('num_tel', num_tel); localStorage.setItem('correo_electronico', correo_electronico); localStorage.setItem('tit_thank', tit_thank); localStorage.setItem('subt_thank', subt_thank); localStorage.setItem('msj_thank', msj_thank); localStorage.setItem('img_background', img_background); } function okp_checkSoloNumeros(evt){ //Valida numeros estrictamente, es decir no permite ni espacios, solo numeros, backspace, suprimir, flechas var charCode = (document.all) ? evt.keyCode : evt.which; if (charCode > 31 && (charCode < 48 || charCode> 57) ) { return false; } return true; } function okp_checkURL(evt){ //Esta funcion solo permite letras y numeros y guión medió, no caracteres acentuados, no espacios ni caracteres especiales. var charCode = (document.all) ? evt.keyCode : evt.which; //console.log("charCode: " + charCode); if ((charCode >= 32 && charCode <= 44) || (charCode >= 46 && charCode <= 47) || (charCode >=58 && charCode <=64) || (charCode >=91 && charCode <=96) || (charCode >=123) ) { return false; } return true; } function okp_checkSoloLetras(evt){ //Valida que se introduzcan letras (incluidas las vocales acentuadas) pero tambien permite espacios, backspace, delete, inicio, fin, flechas var charCode = (document.all) ? evt.keyCode : evt.which; // alert("charCode: " + charCode); if( ( (charCode >= 33 && charCode <= 64) || (charCode >=91 && charCode <=96 ) || (charCode >=123 && charCode <=192 ) || (charCode >=194 && charCode <=199 ) )&& (charCode != 193 && charCode != 201 && charCode != 205 && charCode != 211 && charCode != 218 && charCode != 225 && charCode != 233 && charCode != 237 && charCode != 243 && charCode != 250) ) { return false; } return true; } function okp_checkCorreo(evt){ //Permite caracteres de una direccion de correo electronico letras(no acentuadas), guion bajo, medio arroba y numeros var charCode = (document.all) ? evt.keyCode : evt.which; if( (charCode >= 32 && charCode <= 44) || (charCode==47) || (charCode >=58 && charCode <=63 ) || (charCode >=91 && charCode <=94 ) || (charCode ==96) || (charCode >=123) ) { return false; } return true; } function okp_checkTextoAbierto(evt){ //Permite cualquier texto abierto, impide comillas simples, dobles y el pipe. var charCode = (document.all) ? evt.keyCode : evt.which; if( (charCode==34) || (charCode==39) || (charCode==124)) { return false; } return true; } function okp_checkNoComillasSimples(evt){ //Permite cualquier texto abierto, impide comillas simples y el pipe. var charCode = (document.all) ? evt.keyCode : evt.which; if( (charCode==39) || (charCode==124)){ return false; } return true; } function okp_checkAlfanumerico(evt){ //Esta funcion solo permite letras y numeros, no caracteres acentuados, no espacios. var charCode = (document.all) ? evt.keyCode : evt.which; // alert("charCode: " + charCode); if ((charCode >= 32 && charCode <= 47) || (charCode >=58 && charCode <=64) || (charCode >=91 && charCode <=96) || (charCode >=123) ) { return false; } return true; } function okp_checkComentario(evt){//},pObj,pnuLong){ //Evita las comillas simples y el pipe var charCode = (document.all) ? evt.keyCode : evt.which; // alert("charcode: " + charCode); if( (charCode==39) || (charCode==124) || (charCode == 10) || (charCode == 13) ) { return false; } //if(pObj.value.length >= pnuLong){ // return false; //} return true; } function onsubmit_checkSoloNumeros(pstValor){ //Permite solo numeros y sin espacios if(pstValor.search(/[^0-9]/) != -1) { return false; } return true; } function onsubmit_checkSoloLetras(pstValor){ var reg = /([0-9]|[?=&%$#"!¿'¬°*@_~<>´¨.,\/]|[\(\)\{\}\[\]\-\+\|\^\\])+/; if(!reg.test(pstValor)){ return true; }else{ return false; } } function onsubmit_checkCorreoElectronico(pstValor){ /** if( !(/^\w+([\.-]?\w+)*@\w+([\.-]?\w+)*(\.\w{2,4})+$/.test(pstValor)) ) { return false; } return true; */ if(pstValor.search(/^[\w-\.]{3,}@([\w-]{2,}\.)*([\w-]{2,}\.)[\w-]{2,4}$/) == -1) return false; else return true; } function onsubmit_checkTextoAbierto(pstValor){ //Permite un texto abierto menos las comillas dobles o simples o los pipes if( pstValor.search(["\""]) != -1 || pstValor.search(["\'"]) != -1 || pstValor.search(/\x7C/) != -1) { return false; } return true; } function onsubmit_checkNoComillasSimples(pstValor){ //Permite un texto abierto menos las comillas dobles o simples o los pipes if( pstValor.search(["\'"]) != -1 || pstValor.search(/\x7C/) != -1) { return false; } return true; } function onsubmit_checkAlfaNumerico(pstValor){ //Permite solo letras (no acentuadas) y numeros. No espacios ni ningun otro caracter if(pstValor.search(/[^0-9a-zA-Z]/) != -1) { return false; } return true } function onsubmit_checkComentario(pstValor, pnuLong){ //Permite un texto abierto menos las comillas simples o los pipes y verifica que tenga la longitud establecida if( pstValor.search(["\'"]) != -1 || pstValor.search(/\x7C/) != -1) { return false; } else if(pstValor.length > pnuLong) { return false; } return true; } let appNameCiudad = "CO_MS_FE_WCBK_NEGOCIOS" if("1"=="2"){ appNameCiudad = "CO_MS_FE_WCBK_EMPRESAS" } var datos = { "fi_estatus" : 1 }; function obtenCiudad(){ $.ajax({ type: "POST", dataType: "json", contentType:"application/json; charset=utf-8", processdata:true, url:"https://api-prod-co.prod.clarodigital.net/api/CO_MS_FE_INS_NOT_NEGOCIOS_EMPRESAS/".replace('CO_MS_FE_INS_NOT_NEGOCIOS_EMPRESAS/', '') + appNameCiudad + "/obtenerCiudad", cache: false, data: JSON.stringify(datos), async: false, success: function(data) { if(data?.lista.length >0) { setOptionsCiudad(data.lista); } else { //$("#resultadosBusqueda").html('<div class="c11Item">No se encuentran noticias de las fechas solicitadas</div>'); console.log("Error en obtener ciudad"); } }, error: function (error) { //$("#resultadosBusqueda").html('<div class="c11Item">No se encuentran resultados</div>'); console.log("Error en la funcion"); } }); } function setOptionsCiudad(list){ var option = ""; for(var i=0; i<list.length; i++){ option+= '<option value="'+ list[i].fi_id_ciudad +'">' + list[i].fc_descripcion + "</option>" } $("#ciudad").append(option) } $(document).ready(function(){ obtenCiudad(); }); </script></div><a class="cChat" href="#"><i class="ico ico-message-circle"></i><span>¿Necesitas ayuda?</span></a><div class="cChatbot cChatbot2" style="display: none;"><div class="cChatbotHeader"><div class="cChatbotHTitle"><i class="ico-message-square"></i><p>¿Necesitas Ayuda?</p></div><i class="cChatbotAction ico-x"></i></div><div class="cChatbotCont"><p>Elige una de las siguientes opciones:</p><div class="cChatbotItems"><div class="cChatbotItem hasSubmenu noOptions" data-submenu="1"><div class="cChatbotItemHead"><div class="cChatbotItemIco"><i class="ceIco-mi-claro"></i></div><div class="cChatbotItemCont"><div class="cChatbotItemTitle"><p>Servicio, factura y soporte técnico</p></div><div class="cChatbotItemInfo"></div></div><i class="cChatbotItemPic ico-chevron-down"></i></div><div class="cChatbotItemOptios"></div></div><div class="cChatbotSubmenu" data-submenu="1"><div class="cChatbotSubmenuBack"><div class="link"> Regresar al menu anterior </div></div><div class="cChatbotItem noOptions"><a class="cChatbotItemHead" href="https://api.whatsapp.com/send?phone=573112000000&text=Bienvenido+a+Claro&app_absent=0" target="_blank"><div class="cChatbotItemIco"><picture><source media="(max-width: 640px)" data-srcset="/portal/co/recursos_tema/assets/img/img-whatsapp.webp" type="image/webp"><source media="(max-width: 640px)" data-srcset="/portal/co/recursos_tema/assets/img/img-whatsapp.jpg" type="image/jpeg"><source media="(min-width: 640px)" data-srcset="/portal/co/recursos_tema/assets/img/img-whatsapp.webp" type="image/webp"><source media="(min-width: 640px)" data-srcset="/portal/co/recursos_tema/assets/img/img-whatsapp.jpg" type="image/jpeg"><img class="lazyload" data-src="/portal/co/recursos_tema/assets/img/img-whatsapp.jpg" alt="Chatbot contacto chat" width="60" height="60"></picture></div><div class="cChatbotItemCont"><div class="cChatbotItemTitle"><p>WhatsApp</p></div></div><i class="cChatbotItemPic ico-chevron-right"></i></a></div><div class="cChatbotItem noOptions"><a class="cChatbotItemHead" href="https://miclaroempresas.com.co/login" target="_blank"><div class="cChatbotItemIco"><i class="cIco-miClaro"></i></div><div class="cChatbotItemCont"><div class="cChatbotItemTitle"><p>Portal Mi Claro Empresas</p></div></div><i class="cChatbotItemPic ico-chevron-right"></i></a></div></div><div class="cChatbotItem hasSubmenu noOptions" data-submenu="2"><div class="cChatbotItemHead"><div class="cChatbotItemIco"><i class="ceIco-chat"></i></div><div class="cChatbotItemCont"><div class="cChatbotItemTitle"><p>Ventas</p></div><div class="cChatbotItemInfo"></div></div><i class="cChatbotItemPic ico-chevron-down"></i></div><div class="cChatbotItemOptios"></div></div><div class="cChatbotSubmenu" data-submenu="2"><div class="cChatbotSubmenuBack"><div class="link"> Regresar al menu anterior </div></div><div class="cChatbotItem noOptions"><a class="cChatbotItemHead" href="https://api.whatsapp.com/send?phone=573135579096" target="_blank"><div class="cChatbotItemIco"><picture><source media="(max-width: 640px)" data-srcset="/portal/co/recursos_tema/assets/img/img-whatsapp.webp" type="image/webp"><source media="(max-width: 640px)" data-srcset="/portal/co/recursos_tema/assets/img/img-whatsapp.jpg" type="image/jpeg"><source media="(min-width: 640px)" data-srcset="/portal/co/recursos_tema/assets/img/img-whatsapp.webp" type="image/webp"><source media="(min-width: 640px)" data-srcset="/portal/co/recursos_tema/assets/img/img-whatsapp.jpg" type="image/jpeg"><img class="lazyload" data-src="/portal/co/recursos_tema/assets/img/img-whatsapp.jpg" alt="Chatbot contacto chat" width="60" height="60"></picture></div><div class="cChatbotItemCont"><div class="cChatbotItemTitle"><p>WhatsApp</p></div></div><i class="cChatbotItemPic ico-chevron-right"></i></a></div></div></div></div></div><script>$(document).ready(function(){$(".cChat").each(function(){$(this).on("click",{passive:!0},function(t){$(this).hasClass("noChatbot")||(t.preventDefault(),$(".cChatbot").css("display","inline-block"),$(this).css("display","none"))})}),$(".cChatbot .cChatbotHeader .cChatbotAction").each(function(){$(this).on("click",{passive:!0},function(t){$(".cChatbot").css("display","none"),$(".cChat").css("display","")})}),$(".cChatbotItem .cChatbotItemHead").each(function(){$(this).on("click",function(){$(this).parent().hasClass("noOptions")||($(this).parent().hasClass("open")?$(this).parent().removeClass("open"):($(".cChatbotItem").each(function(){$(this).removeClass("open")}),$(this).parent().addClass("open")),$(this).parent().find(".cChatbotItemPic").hasClass("ico-chevron-down")?($(this).parent().find(".cChatbotItemPic").removeClass("ico-chevron-down"),$(this).parent().find(".cChatbotItemPic").addClass("ico-chevron-up")):($(this).parent().find(".cChatbotItemPic").removeClass("ico-chevron-up"),$(this).parent().find(".cChatbotItemPic").addClass("ico-chevron-down")))})}),$(".cChatbotItem .cChatbotItemHead").each(function(){$(this).on("click",function(){if($(this).parent().hasClass("hasSubmenu")){console.log("submenu >>");const t=$(this).parent().data("submenu");$(".cChatbotSubmenu").each(function(){console.log("submenu opciones",$(this).data("submenu")),$(this).data("submenu")===t&&($(this).addClass("open"),$(".cChatbotItems > .cChatbotItem ").each(function(){$(this).attr("style","display: none")}))})}else console.log("no submenu ")})}),$(".cChatbotSubmenuBack").each(function(){$(this).on("click",function(){$(".cChatbotItems > .cChatbotItem ").each(function(){$(this).attr("style","")}),$(this).parent().removeClass("open")})})});</script><style>.mInactividad{width:100%}.mInactividad .mInactividadWrap{width:100%;margin:0 auto}.mInactividad .mInactividadWrap.part2{max-width:320px}.mInactividad .mInactividadWrap .mInactividadWrapCont{width:100%;max-width:300px;margin-inline:auto}.mInactividad .mInactividadWrap>h2,.mInactividad .mInactividadWrap>h3,.mInactividad .mInactividadWrap>h4{font-size:22px;font-size:1.375rem;text-align:center;margin-bottom:20px}.mInactividad .mInactividadWrap p.medium{font-weight:500;text-align:center}.mInactividad .mInactividadWrap fieldset+fieldset{margin-top:20px}.mInactividad .mInactividadWrap label+input{margin-top:8px}.mInactividad .mInactividadWrap .checkbox span{font-size:12px;font-size:.75rem;padding-top:2px}.mInactividad .mInactividadWrap .btnCont{margin-top:32px}.mInactividad .mInactividadWrap .btnCont [class*="btn"]{width:100%;max-width:240px;margin:0 auto;display:table}.mInactividad .mInactividadWrap .mInactividadBtns{display:-webkit-box ;display:-moz-box ;display:-ms-flexbox ;webkit-display:-webkit-flex ;display:-webkit-flex ;display:flex ;flex-wrap:wrap;-webkit-box-wrap:wrap;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;-moz-box-sizing:border-box;-webkit-box-sizing:border-box;box-sizing:border-box;gap:20px}.mInactividad .mInactividadWrap .mInactividadBtns .btn{max-width:none}.mMessIcon{position:relative;width:80px;height:80px;margin:0 auto 32px}.mMessIcon:before{position:absolute;-webkit-transform:translate(-50%, -50%);-moz-transform:translate(-50%, -50%);-ms-transform:translate(-50%, -50%);transform:translate(-50%, -50%);top:50%;left:50%;-webkit-border-radius:50%;-moz-border-radius:50%;border-radius:50%;content:"";width:64px;height:64px;display:block;border:10px solid}.mMessIcon:after{position:absolute;-webkit-transform:translate(-50%, -50%);-moz-transform:translate(-50%, -50%);-ms-transform:translate(-50%, -50%);transform:translate(-50%, -50%);top:50%;left:50%;-webkit-border-radius:50%;-moz-border-radius:50%;border-radius:50%;content:"";width:64px;height:64px;display:block}.mMessIcon i{position:absolute;-webkit-transform:translate(-50%, -50%);-moz-transform:translate(-50%, -50%);-ms-transform:translate(-50%, -50%);transform:translate(-50%, -50%);top:50%;left:50%;-webkit-border-radius:50%;-moz-border-radius:50%;border-radius:50%;width:40px;height:40px;background-color:#44AF69;z-index:1}.mMessIcon i:before{position:absolute;-webkit-transform:translate(-50%, -50%);-moz-transform:translate(-50%, -50%);-ms-transform:translate(-50%, -50%);transform:translate(-50%, -50%);top:50%;left:50%;font-size:26px;font-size:1.625rem;color:#fff}.mMessIcon.success:before{border-color:rgba(68,175,105,0.15)}.mMessIcon.success:after{background-color:rgba(68,175,105,0.3)}.mMessIcon.success i{background-color:#44AF69}@media only screen and (min-width: 640px){.mInactividad{width:440px}.mInactividad .mInactividadWrap>h2,.mInactividad .mInactividadWrap>h3,.mInactividad .mInactividadWrap>h4{font-size:24px;font-size:1.5rem}.mInactividad .mInactividadWrap .mInactividadBtns .btn{max-width:200px}}</style><div class="modalClaro" id="modal-Inactividad" style="display: none;"><div class="mInactividad"><div class="mInactividadWrap part1" id="modalPaso1Inactividad"><center><p class="h4">Asegura una conexión estable</p></center><br><form><fieldset><label>para tu negocio con nuestro internet fibra óptica</label><input id="telfonoInactividad" name="telfonoInactividad" type="text" placeholder="Ingresa tu número" data-onkeyup="validatePhoneLenghtInactividad();" onkeypress="return okp_checkSoloNumerosCTCInactividad(event)" maxlength="10" oncopy="return false" onpaste="return false" pattern="\d*"><div class="c13Alerts" id="div-error-telefono-inactividad" style="display:none; padding: 2px;"><div class="notification error"><p id="error-telefono-inactividad">Debe ingresar un número telefónico.</p></div></div></fieldset><fieldset><label class="checkbox"><input id="terminosInactividad" name="terminosInactividad" type="checkbox"><span class="checkmark"></span><span><a href="https://www.claro.com.co/portal/co/pdf/optin-web-call-back-v3.pdf" target="_blank">Autorizo el tratamiento de mis datos personales conforme la Política de Tratamiento de la Información de Claro</a></span></label><div class="c13Alerts" id="div-error-chekterminos-inactividad" style="display:none; padding: 2px;"><div class="notification error"><p id="error-chekterminos-inactividad">Debe ingresar un número telefónico.</p></div></div></fieldset><div class="btnCont"><button class="btn btnPrimario" type="button" onclick="sendToCBKModalInactividad();" id="botonEnviarInactividad">Te llamamos</button><button class="btn btnPrimario" type="button" id="botonEnviandoInactividad" style="display: none;">Enviando...</button></div></form></div><div class="mInactividadWrap part2" style="display: none;" id="modalPaso2SuccessInactividad"><div class="mMessIcon success"><i class="ico-check"></i></div><h3 class="h4" id="tituloGraciasInactividad"></h3><p class="medium" id="mensajeGraciasInactividad"></p><div class="btnCont"><button class="btn btnBlancoRojo" type="button" id="botonGracias">Regresar</button></div></div><div class="mInactividadWrap part2" style="display: none;" id="modalPaso2ErrorInactividad"><div class="mMessIcon error"><i class="ico-check"></i></div><p id="tituloErrorInactividad">Error</p><p class="medium" id="mensajeErrorInactividad">Ocurrio un error, intenta nuevamente.</p><div class="btnCont"><button class="btn btnBlancoRojo" type="button">Intentar nuevamente</button></div></div></div></div><script> function okp_checkSoloNumerosCTCInactividad(evt) { var charCode = (document.all) ? evt.keyCode : evt.which; if (charCode > 31 && (charCode < 48 || charCode> 57) ) { return false; } return true; } function findGetParameterInactividad(parameterName) { var result = null, tmp = []; location.search.substr(1).split("&").forEach(function (item) { tmp = item.split("="); if (tmp[0] === parameterName) result = decodeURIComponent(tmp[1]); }); return result; } function setMensajeRespuesta(mensaje, tipo){ $('#div-error-telefono-inactividad').hide(); $('#div-error-chekterminos-inactividad').hide(); if(tipo == 'success') { $('#modalPaso1Inactividad').hide(); $('#modalPaso2SuccessInactividad').show(); $('#modalPaso2ErrorInactividad').hide(); //$('#tituloGraciasInactividad').html(); $('#mensajeGraciasInactividad').html(mensaje); } else { $('#modalPaso1Inactividad').hide(); $('#modalPaso2SuccessInactividad').hide(); $('#modalPaso2ErrorInactividad').show(); //$('#tituloErrorInactividad').html(); $('#mensajeErrorInactividad').html(mensaje); } } function sendToCBKModalInactividad() { $('#botonEnviandoInactividad').hide(); $('#botonEnviarInactividad').show(); $('#div-error-telefono-inactividad').hide(); $('#div-error-chekterminos-inactividad').hide(); $('#modalPaso1Inactividad').show(); $('#modalPaso2SuccessInactividad').hide(); $('#modalPaso2ErrorInactividad').hide(); var pathname = window.location.pathname; var sNameCamp = '01_ModalNegocios_Inac'; var sTypeCamp = 'negocios'; var sTelefono = $('#telfonoInactividad').val(); var checkTerminos = $('#terminosInactividad'); var sectionName = "personas"; var appName="https://api-prod-co.prod.clarodigital.net/api/CO_MS_FE_BannerC2C"; if(sTypeCamp == 'Multiasistencia'){ appName="https://api-prod-co.prod.clarodigital.net/api/CO_MS_FE_FRM_EMP"; } var telefonoInicia = "3"; var telefonoIniciaFijo="60"; var gclid_ByPASS = findGetParameterInactividad('gclid'); var utm_source_ByPASS = findGetParameterInactividad('utm_source'); var utm_medium_ByPASS = findGetParameterInactividad('utm_medium'); var utm_campaign_ByPASS = findGetParameterInactividad('utm_campaign'); var canal_trafico_PARAM = findGetParameterInactividad('canal_trafico'); var fuente = findGetParameterInactividad('fuente'); var medio = findGetParameterInactividad('medio'); var campaign = findGetParameterInactividad('campaign'); if (fuente != undefined && fuente != null) { utm_source_ByPASS = fuente; } if (medio != undefined && medio != null) { utm_medium_ByPASS = medio; } if (campaign != undefined && campaign != null) { utm_campaign_ByPASS = campaign; } if (canal_trafico_PARAM != undefined && canal_trafico_PARAM != null) { canal_trafico = canal_trafico_PARAM; } else { if ((utm_source_ByPASS != undefined && utm_campaign_ByPASS != undefined && utm_medium_ByPASS != undefined) || (gclid_ByPASS != undefined)) { canal_trafico = "pauta"; } } if (utm_source_ByPASS == undefined && utm_campaign_ByPASS == undefined && utm_medium_ByPASS == undefined && gclid_ByPASS == undefined && canal_trafico_PARAM == undefined) { canal_trafico = "organico"; } var idForm = 1; if (pathname.indexOf("personas") > 0) { sectionName = "personas"; if (sTypeCamp.indexOf("ovil") > 0) { idForm = 2; } } else if (pathname.indexOf("negocios") > 0) { sectionName = "negocios"; } else if (pathname.indexOf("empresas") > 0) { sectionName = "empresas"; } console.log("Seccion es : " + sectionName); console.log("Telefono debe iniciar con : " + telefonoInicia + " o " + telefonoIniciaFijo); var maxim = 9; if (sTelefono.length == 0) { $('#div-error-telefono-inactividad').show(); $('#error-telefono-inactividad').html("Ingresa tu número de teléfono para continuar"); } else { if($.isNumeric(sTelefono)) { if(sTelefono.length<10 || sTelefono.length>10 || sTelefono.length==9 ) { $('#div-error-telefono-inactividad').show(); $('#error-telefono-inactividad').html("Ingresa 10 dígitos para fijo o móvil."); } else { if (sTelefono.length == 10) { if (!sTelefono.startsWith(telefonoInicia) && !sTelefono.startsWith(telefonoIniciaFijo)) { $('#div-error-telefono-inactividad').show(); $('#error-telefono-inactividad').html("El móvil ingresado debe empezar en " + telefonoInicia + " o para teléfono fijo en " + telefonoIniciaFijo + " + Indicativo + Número de teléfono, ejemplo: 6017500500"); } else { if (!checkTerminos.is(':checked')) { $('#div-error-chekterminos-inactividad').show(); $('#error-chekterminos-inactividad').html("Acepta el tratamiento de datos para continuar."); } else { $('#botonEnviandoInactividad').show(); $('#botonEnviarInactividad').hide(); var params = {}; if (sectionName == 'personas' && sTypeCamp != 'Multiasistencia') params = { "idSolicitud": 0, "idProveedor": 0, "idProducto": 0, "idCiudad": 0, "idFormulario": idForm, "service_url": "NA", "nombres": "NA", "apellidos": sNameCamp, "cedula": "NA", "ciudad": "NA", "email": "NA", "tipo_telefono": 2, "telefono": sTelefono, "extension": "NA", "producto": "NA", "optin": 0, "glid": gclid_ByPASS, "utm_source": utm_source_ByPASS, "utm_campaign": utm_campaign_ByPASS, "utm_medium": utm_medium_ByPASS, "queu_promo": "", "referencia_producto": "NA", "canal_trafico": canal_trafico, "resumen_plan": "NA" }; else if (sectionName == 'personas' && sTypeCamp == 'Multiasistencia') params = { "idSolicitud": 0, "idProveedor": 0, "idProducto": 1, "idCiudad": 18, "idFormulario": idForm, "service_url": "NA", "nombres": "NA", "apellidos": sNameCamp, "cedula": "NA", "ciudad": "NA", "email": "NA", "tipo_telefono": 2, "telefono": sTelefono, "extension": "NA", "producto": "NA", "optin": 0, "glid": gclid_ByPASS, "utm_source": utm_source_ByPASS, "utm_campaign": utm_campaign_ByPASS, "utm_medium": utm_medium_ByPASS, "queu_promo": "", "referencia_producto": "NA", "canal_trafico": canal_trafico, "resumen_plan": "NA" }; else if (sectionName == 'negocios') params = { "idSolicitud": 0, "idProveedor": 0, "idCiudad": 0, "idFormulario": 4, "service_url": "NA", "nombres": "NA", "razon_social": sNameCamp, "nit": "NA", "ciudad": "NA", "email": "NA", "tipo_telefono": 2, "telefono": sTelefono, "extension": "NA", "producto": "NA", "optin": 0, "glid": gclid_ByPASS, "utm_source": utm_source_ByPASS, "utm_campaign": utm_campaign_ByPASS, "utm_medium": utm_medium_ByPASS, "queu_promo": "", "referencia_producto": "NA", "canal_trafico": canal_trafico, "resumen_plan": "NA" }; else if (sectionName == 'empresas') params = { "idSolicitud": 0, "idProveedor": 0, "idCiudad": 0, "idFormulario": 3, "service_url": "NA", "nombres": "NA", "razon_social": sNameCamp, "nit": "NA", "ciudad": "NA", "email": "NA", "tipo_telefono": 2, "telefono": sTelefono, "extension": "NA", "producto": "NA", "optin": 0, "glid": gclid_ByPASS, "utm_source": utm_source_ByPASS, "utm_campaign": utm_campaign_ByPASS, "utm_medium": utm_medium_ByPASS, "queu_promo": "", "referencia_producto": "NA", "canal_trafico": canal_trafico, "resumen_plan": "NA" }; var metodoWS = 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